Last updated: September 2026
Information submitted via our contact form (name, phone, email, suburb and message) is used solely to respond to your enquiry and prepare a quote. It is emailed to our team and is not shared with or sold to third parties. We handle personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).
Messages sent to the website chat assistant are processed in real time by an AI service (Anthropic Claude) to generate a reply. Chat messages are not linked to your identity and are not stored by us after the session ends. Please don't share sensitive personal information in the chat — call or email us instead.
Photos of completed work shown on this website are of our own projects and are published with the property owner's consent. No customer names or addresses are displayed.
We use privacy-friendly analytics (Vercel Analytics) to understand site usage. No personally identifiable information is sold to third parties.
For any privacy questions or to request access to or deletion of your information, email primecoatpaintersnsw@gmail.com or call 0478 187 370.